SHIPPING & DELIVERY POLICY FOR ANCHOR APPAREL INDIA
Last Updated: September 08, 2026
At Anchor Apparel India, we take great care in preparing your products. Please read our shipping and delivery policy carefully.
1. PROCESSING TIME
All orders are processed within 1-2 business days after payment confirmation. For custom and made-to-order products, processing time is included in the delivery timeline mentioned below.
2. ESTIMATED DELIVERY TIME
We have different delivery timelines based on product type:
a) Carpets / Rugs: 12 to 15 Days
Carpets are made-to-order and handcrafted as per your selected size and design. This timeline includes manufacturing, quality checking, and shipping.
b) Bags and All Other Items: 7 to 9 Days
Includes apparel, bags, accessories and other lifestyle products. This timeline includes processing and shipping.
Delivery timelines are in business days (Monday to Saturday) and exclude Sundays and public holidays. The delivery time starts from the date of order confirmation, not order placement.
3. SHIPPING CHARGES
Shipping charges, if applicable, will be displayed at checkout before you complete your payment. We offer free shipping on selected orders. Any extra charges for remote locations will be informed.
4. COURIER PARTNERS
We ship through trusted courier partners including Delhivery, DTDC, Blue Dart, Ecom Express, and India Post depending on your location. The courier partner is selected based on serviceability to your pincode.
5. ORDER TRACKING
Once your order is shipped, you will receive a tracking number and tracking link via email and SMS on your registered email ID / phone number: anchorapparelindia@gmail.com / 9496888870. You can track your order status using the link provided.
6. ADDRESS ACCURACY
Please ensure your shipping address, pincode, phone number and email are correct. We are not responsible for delays or non-delivery due to incorrect or incomplete address provided by the customer. Any re-shipping due to wrong address will incur additional shipping charges.
7. DELIVERY DELAYS
While we strive to deliver within the promised timelines, delivery may be delayed due to unforeseen circumstances such as courier delays, weather conditions, strikes, political disturbances, or public holidays. In such cases, we will keep you updated.
8. NO RETURN POLICY FOR SPECIFIC PRODUCTS
Please note: Carpets and Canvas products are NON-RETURNABLE and NON-EXCHANGEABLE.
Reason: Carpets and canvas items are custom-made / made-to-order as per your specifications (size, design, color). They cannot be resold. We request you to verify size, design and color carefully before placing the order.
For bags and other items, please refer to our Refund & Cancellation Policy for return eligibility.
9. DAMAGED OR LOST SHIPMENTS
If your order is received in a damaged condition or is lost in transit, please contact us within 48 hours of delivery with photos of the damaged product and packaging.
Email us at: anchorapparelindia@gmail.com
Phone / WhatsApp: +91 9496888870
After verification, we will arrange for a replacement or refund as applicable.
10. INTERNATIONAL SHIPPING
Currently, we only ship within India. For international shipping queries, please contact us.
11. CASH ON DELIVERY (COD)
Cash on Delivery may be available for selected pincodes and selected products. Carpets and canvas products are PREPAID ONLY and not available for COD due to their custom-made nature.
12. CONTACT US
For any shipping or delivery related queries, contact us at:
Anchor Apparel India
Email: anchorapparelindia@gmail.com
Phone: +91 9496888870
Business Hours: Monday to Saturday, 10:00 AM to 7:00 PM IST